Contact Us.Interested in learning to be a retail partner?
How do we allow you to?
Hitachi Capital Retail Finance
2 Apex ViewLeedsWest YorkshireLS11 9BH
If you want to talk with us about becoming a retail partner, please finish the brief kind and another of y our group can get returning to you as quickly as possible.
Instead, in the event that you’d rather talk to some body right away, please feel free to contact us on 0344 375 5501
08:45 – 17:15 Monday to Thursday08:45 – 16:45 Friday
Retail Helpline
If you’re a preexisting retail partner with a basic enquiry, please phone our Retail Helpline on 0344 375 5515
Retail Helpline opening hours: 08:45 – 18:00
If you should be a person trying to talk to somebody about a preexisting retail finance or personal bank loan agreement, call our Consumer Helpline on 0344 375 5500
E mail us to learn more
Require some assistance?
If you’re a preexisting consumer, it can save you time by handling your bank account online through our MyHPF portal or MyHPF App, details of just how to sign in can be seen below and our FAQs page could also be helpful to answer much of your questions.
If you wish to talk with us, you can easily e mail us utilizing one of many options below. Take note our phone lines are usually especially busy for a Monday as well as the end associated with thirty days around payday, you might find faster waiting times by calling at a time that is different.
Hitachi Capital Customer Finance
Got a concern regarding your finance that is personal contract?
In financial difficulty and need to discuss your circumstances, please complete our loan Repayment form so we can provide you with the right support if you have missed a payment or have found yourself.
Starting Hours:Monday to Friday- 8:15am to 7:15pmSaturday – ClosedSunday – Closed
Bank Vacations – Closed
Our Collections group are contacted on 0344 375 5488*
To get more general account questions contact our client Experience team on 0344 375 5500*
Talk with our unsecured loan advisers, that will be thrilled to work with you with your personal bank loan application.
Telephone:To procedure a personal bank loan, give us a call on 0343 351 9112*
Starting Hours:Monday to Friday- 8:45am to 7:30pmSaturday – ClosedSunday – Closed
Bank Vacations – Closed
All numbers that begin with 03 are charged in the rate that is same standard landline figures.
*Inbound and outgoing telephone telephone calls might be recorded for training and monitoring purposes
Hitachi Capital Company Finance
Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP
Got concern regarding your company Finance contract?
If you’re a current client with an enquiry regarding your contract, please go ahead and get in touch by either phone or e-mail.
Opening hours: Monday – Friday: 9am to 5pm
Are you searching to fund a secured asset?
In the event that you don’t have a preexisting agreement with us and wish to talk with a skilled person in our start up business team, be sure to please feel free to obtain in touch by phone or e-mail.
Opening hours: Monday – Friday: 9am to 5pm
E mail us
Hitachi Capital Invoice Finance
5 Hollinswood CourtStafford Park 1TelfordShropshireTF3 3DE
Customer Helpline
On 0808 239 9368 if you are a client and need to get in touch please call us
(Monday to Friday – 8.45am to 17.15pm)
Please pick:
E mail us
Franchise Finance
Wish to learn more? Communicate with certainly one of our specialists today.
Mobile: 01844 355575(to Friday – 9am to 5pm monday)
Post (Workplace Target):
Franchise FinanceBeacon HouseStokenchurch Company ParkIbstone RoadStokenchurchBucksHP14 3WN
Call us to learn more
Hitachi Capital European Vendor Solutions
If you’re a small business trying to provide finance to your visitors in the united kingdom or European countries, speak to us about starting a merchant finance programme to guide the sales.
EVS Customer Services for UK, Ireland and Netherlands please contact:
Mobile: +44 (0)34 33 519 171
Call us
Hitachi Capital Car Options
Hakuba Home White Horse Company Park Trowbridge BA14 0FL
On 0344 463 2900 if you are an existing customer and need to get in touch please call us
(Monday to Friday – 9am to 5pm)
Please pick:
E mail us
Hitachi Capital (UK) PLC
Thorpe RoadStaines-upon-ThamesSurreyTW18 3HP
Call us
Complaints
Resolving your issue
At Hitachi Capital UK, we attempt to offer our clients aided by the most effective solution. But, regarding the uncommon event we take it very seriously that we do receive a complaint.
We make an effort to investigate and resolve any complaints quickly sufficient reason for minimal interruption for the clients.
We offer, please refer to the procedures below if you are not satisfied with any of the products or services.
How to proceed when we can not achieve an understanding
If you’re maybe not content with our a reaction to https://speedyloan.net/payday-loans-or/beaverton/ your complaint, maybe you are in a position to refer the problem to your Financial Ombudsman provider. You need to contact them within half a year regarding the date of y our last reaction page to you.
They could be contacted within the ways that are following: Financial Ombudsman provider, Exchange Tower, London, E14 9SRTelephone: 0300 123 9 123
Further details can be seen in the Financial Ombudsman provider web site:
PPI Complaints
The due date of 29 2019 for PPI Complaints has now passed august. We are going to never be in a position to investigate any claims that are further.
On Line Dispute Resolution (ODR)
You may even manage to utilize the ODR platform , put up by the Commission that is european raise a problem. Please keep in mind complaints submitted through this channel shall be rerouted to Financial Ombudsmen provider (FOS) to use it.
Complaints Publication Report
The absolute most present complaints information reported into the FCA (Financial Conduct Authority) comes in our Complaints Publication Report.
