Faqs

Faqs

Just how long does it decide to try switch your bank account?

If you are using the existing Account Switch provider we offer your account will likely to be completely switched in 7 business days.

How do you switch my account to Card One cash?

Switching your account to Card One cash hasn’t been easier using the present Account Change provider. We are able to switch all of your debits that are direct standing orders and wages/benefits. To be able to switch your account give us a call on 0871 811 1881 (Calls cost 11p per moment, along with your phone organization’s access cost) and money mart loans complaints then we will switch this on the phone.

Does everything back at my account that is old get to my brand brand new account?

No, recurring payments, also referred to as constant re re payment authorities are not an element of the guarantee. These are create making use of your debit card details, instead of your bank account quantity and type rule, and so are usually employed for telecoms bills, gym membership and pay day loan repayments. If you change to a Card One Money account, you will need to allow the ongoing organizations worried understand your card details.

What are the results to any debit card deals that i’ve expected my bank that is old to?

The present Account change provider should not interfere using this procedure and any debit card deals which you have actually expected your bank to quit should stay so after your switch.

If you should be not a bank, what exactly are you?

We have been an Authorised Payment Institution (API), running underneath the Payment Services Regulations authorised and managed by the FCA. The main distinction between an API and a bank is the fact that our company is perhaps maybe not certified to utilize the client’s money for almost any function such as for instance financing. There are various other differences that are key a Bank plus an API, such as for example various “Conduct of Business” and money adequacy guidelines.

Is my cash protected by the FSCS?

As Card one cash aren’t a bank your cash just isn’t protected by the FSCS. Nevertheless, Card one cash holds anything in your present account in an account that is safeguarded our selected banking provider (Barclays Bank plc, National Westminster Bank plc or perhaps the lender of England). Hardly any money on the card is in a safeguarded account held by the credit card providers (Fair Payments Ltd) chosen banking provider (Barclays Bank plc, nationwide Westminster Bank plc). Fair Payments Ltd are really a subsidiary of Equals Group PLC. Registered Office: 3rd Floor, Vintners’ Put, 68 Upper Thames St, London, EC4V 3BJ.

I have a poor credit score; could I nevertheless obtain an account that is current?

Yes, you are able to. You could get a card one money account, aside from your credit rating. We do not make any credit checks*, we are able to help you produce a fresh start.

Can I apply online?

Yes, it is possible to. Click on here to perform our online application kind. When you have any nagging dilemmas, or need some assistance, please telephone 0844 257 2500 (Calls price 7p per moment, along with your phone business’s access fee.) and something of our advisors will show you through the procedure.

Am I able to get my salary/wages paid into my account straight?

Yes you can easily. To have your salary/wages compensated into the account you frequently have only to provide your manager along with your type code and account number. Instead, you are able to finish a wage mandate and hand to your company. Please contact client Services who can have the ability to arrange to deliver a mandate off for you.