Texas Credit Union serving San Antonio, Austin, Dallas, Corpus Christi and much more.

To look at your Mastercard deals: 1. check in to your on line bank account. 2. Under “Credit Cards,” pick the card that is appropriate. 3. When you look at the “Activity Overview” section, find the appropriate card. 4. Review the required info on the “Recent Transactions,” “Account Details” and “Spend Snapshot” tabs.

No, cash advances and transfers of balance usually do not be eligible for a money back.

RBFCU cards are PIN favored and typically need a PIN to be utilized.

RBFCU doesn’t charge application charges, but the taxes are collected by us needed by each state.

We determine the attention fees in your account by making use of the rate that is periodic the “average daily balance” of the account. Most of the balances that are daily the payment period are then added together therefore the total is divided because of the wide range of days within the payment period. This provides us the “average day-to-day stability.”

(crucial: to have the “average daily balance,” we use the starting balance of the account every day and include any brand brand new acquisitions, payday loans and costs. Then, we subtract any re re re payments or credits and exclude any interest that is unpaid. This total could be the day-to-day stability).

Please phone our Member provider Center so that you can give you the necessary data to qualify an user that is authorized. All non-business Mastercard account authorized users should be people in the credit union.

You may improve your PIN by calling the IVR system or by going to any RBFCU ATM. You are asked to key in your present number that is PIN. You will never be in a position to replace the PIN at ATMs found at Murphy gasoline stations.

Crucial: you need to understand your present charge card PIN to help you to alter it. You may request a confirmation through the manage cards link on your online account or you can contact RBFCU if you did not receive your PIN.

You will not be able to select the PIN through the IVR system, however, you may visit an RBFCU ATM to select a new PIN if you and the joint owner, or authorized user, on the Mastercard elect to have the same PIN.

To get your Mastercard statements online, go directly to the Mastercard tab and then click regarding the final four digits associated with the Mastercard account quantity you want to look at. You’ll then be directed into the site that is eZCard. As soon as in Activity Overview, find the “Statements” option near the top of the task website. Through the drop-down menu choose “Statement distribution choices.” You’re going to be directed to a typical page that may ask if you want electronic statements or you would rather to get your statements by mail. You will want to validate your capability to get and see PDF files.

Please make sure the current email address detailed is present before choosing the switch in the bottom that says “I Agree.” When this really is completed, you shall get a contact to ensure your declaration choices.

To report a potential loan servicing error, give us a call, press choice 3 and stick to the menu choices to reach the buyer Lending Center or check in to your on line checking account and deliver us a message that is secure.

To improve your bank card or personal credit line restriction, you need to submit a credit application that is new. You are able to finish the applying using your banking that is online account. Just select the item you actually have and indicate a credit is wanted by you line enhance regarding the application.

It is possible to request a PIN verification through the handle Cards choice on your own online account, or you can easily e mail us.

You are able to trigger your new Mastercard charge card through the handle Cards option on your own online account. You could phone the automated sound response system through the cell phone number on file.

Please call us ext. 74571 and consult with a Payment Services representative.

Please phone our Member provider Center so that you can give you the vital information to qualify an user that is authorized. All non-business Mastercard account authorized users must certanly be people in the credit union.

You can easily redeem your bank card benefits by signing in to your bank account and selecting Mastercard through the navigation. Regarding the menu that is subsequent you’ll see options for accessing Scorecard benefits. You’ll need to create a password to examine your reward information and access your wages.

For consumer loans, you can examine your loan status by signing directly into your web account, then choosing “Application Status” from the next menu. You’ll be able to phone our customer Lending Center, press choice 3 twice or visit your branch that is nearest.

For the home loan or company loan, please talk to your loan officer relating to your loan status.

You might dispute the deal online by signing in to your RBFCU account. Go through the final four digits of the Mastercard account quantity and also you shall be directed towards the EZ Card web site. As soon as you see your deals, find the deal which should be disputed. You might additionally phone the Mastercard Dispute Department at 1-800-906-0005. They’ll start the dispute and deliver you extra kinds by mail.

To request a stability transfer:

On the web: 1. Sign directly into your web bank account. 2. Under the “View Accounts” tab, click the three vertical dots next to the required charge card beneath the “Credit Cards” part. 3. From the “i would like To…” menu, select “Balance Transfer.” 5. On the total amount Transfer Request Form, complete the desired information. 6. Click “Next.” 7. Review the information for accuracy. 8. Click “Submit.” Your data shall be submitted to the Payment Services Department for processing.

*Balance transfers usually takes as much as thirty days to process.

Phone: You are able to phone our Payment Services Department, ext. 74571.

In-Person : browse any branch to request an in-person balance transfer.

To request an advance loan on the bank card:

On line: 1. check directly into your on line bank account. 2. Click regarding the three vertical dots next to the bank card from where you want to request a cash loan. 3. From the “i would like To…” menu, select “Cash Advance.” 4. Complete the “Get a Mastercard Advance” section, and click “Next.” 5. Review the info for precision. 6. Click “Submit.” Your funds must be deposited inside a short while.

ATM: 1. Insert your card to the ATM and enter the PIN. 2. Proceed with the prompts to process a cash loan. Your money will be dispensed instantly.

ATM charges may use.

Cash loan prompts can vary greatly based on ATM kind and geographical location.

Phone: You could phone our Payment Services Department, ext. 74571 .