Overview: talk setup

Though self-service and e-mail response administration can re re re solve nearly all consumer problems, private connection continues to be the venue that is best and value for many inquiries.

With Oracle RightNow Chat Cloud provider (talk), it is possible to offer use of agents for client concerns and conditions that merit human discussion betwixt your supervisors and agents and agents and clients through real-time talk sessions.

The administrator configures talk for staff and clients. Continua a leggere